Contact

Support

support@astrodyne.ai — account, billing and integration questions.

If a request failed, include its request ID. You can find it on any row in Requests, and it is the fastest way for us to tell you exactly what happened. Never send us an API key.

Security

security@astrodyne.ai — see the security page before reporting.

Access

Sending requests is invite-only while we roll out. Request access, or write to support@astrodyne.ai.

Service status

There is no public status page yet. Until there is, we will email account holders about incidents affecting their traffic.